FAQs

 

Are you accepting new patients in your practice?

Yes, both Drs. Ganshert and Konen are accepting new patients at this time.  Please contact our office to schedule an appointment with either Doctor.

Does your office accept BadgerCare/Forward Health/Medical Assistance patients?

Unfortunately, we do not have any open enrollment for new patients with this coverage.  If you are looking for a care provider who does accept this insurance, we suggest contacting the Department of Health Services for a current listing.

Do you accept my insurance coverage?

Our office accepts most major dental insurance programs.  In addition, we are a premier provider with Delta Dental.  Please contact a representative in our office to discuss more specific questions regarding your insurance program.

How much is my insurance going to pay for that procedure?

Every insurance plan is different and payment amounts will vary depending on the coverage and procedures.  We will do everything we can to educate our patients by verifying and providing them with the most accurate estimate for insurance coverage.  However, as our access to information from insurance companies can be limited due to privacy laws, it is always the patient's responsibility to contact his/her insurance company directly to verify coverage and payments.

As a new patient, can I get my teeth cleaned during my first visit?

A new patient's initial visit and exam with the Doctor is scheduled separately from his/her hygiene appointment.  We understand time being valuable for everyone and will try to limit trips by offering a hygiene appointment the same day if there is availability.  However, as existing patients schedule their regular cleaning appointments months in advance, we cannot guarantee that there will be same day availability.  We appreciate your understanding as we make every effort to accomodate all scheduling requests.

What is the difference between a silver and a white filling?

Silver fillings, called amalgams, have been used in dentistry for over 125 years.  They are made up of an alloy (or combination) of silver, tin and mercury.

White fillings, called resins, have also been used for a long time.  They were designed for use in the front teeth mainly for cosmetics.  In recent years, the strength and durability of white fillings has improved tremendously.  As a result, these types of fillings are now widely used in both front AND back teeth.

We have listed some of the advantages and disadvantages of silver and white fillings. This information will be helpful when deciding which option is best for you.

Silver (Amalgam)

Advantages:

  • Silver fillings have been around for 125 years.
  • Silver fillings are easier to place than white fillings.
  • Silver fillings are more economical than white fillings because the materials are less expensive and the procedure is less time consuming for the Doctor.

Disadvantages:

  • Silver fillings are not as cosmetically appealing as white fillings.
  • Silver fillings do not bond tooth structure.  As a result, the natural layer of tooth enamel is interrupted which can eventually cause the tooth to fracture.
  • Because silver fillings do not bond to tooth structure, the Doctor must remove more of the tooth in order to retain the filling.
  • Silver fillings cannot be repaired, they can only be replaced.

White (Resin)

Advantages:

  • White fillings are more cosmetically appealing.
  • White fillings directly bond to tooth structure and other restoration materials.  As a result of the bonding, it is not necessary to remove as much natural tooth structure AND the restored tooth is stronger that if it was repaired with a silver filling.
  • White fillings adhere to and support tooth structure.
  • White fillings can be repaired without sacrificing the integrity of the original restoration.
  • With the newer white fillings, wear and tear is comparable to silver fillings, so the life expectancy should be the same.

Disadvantages:

  • White fillings are more difficult for the Doctor to place, leading to lengthier appointments.
  • Because the materials are more expensive, the cost of white fillings is about 50% more than for silver fillings.
  • Most dental insurance companies will only cover a portion of the cost for white fillings on back teeth.  Please check your coverage with your insurance provider.  If you choose the white filling, the balance of the unpaid portion is your responsibility.

I get so nervous when I come to the dentist, does your office offer sedation dentistry?

No, our office does not practice sedation dentistry at this time.  However, our Doctors' methods are as 'pain free' as possible, our private operatories guarantee security and our caring staff members do their part to put you at ease with each visit you make to our office.

Other Helpful Patient Handouts & Resources:

Dealing with Canker Sores Dealing with Cracked Teeth Dealing with TMD Detecting Oral Cancer Premedication Before Dental Appointments So You Want A Whiter Smile The Benefits Of Using An Electric Toothbrush