Meet The Staff


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Heidi, R.D.H.

Heidi first began working with patients in our office as a temporary hygienist at the beginning of 2012.  We were lucky enough to have her join our skilled team as a full-time hygienist in February 2013. That same year, Heidi earned her certification in Laser Assisted Periodontal Therapies.  A graduate of MATC in Madison with over 35 years of experience in the dental industry, Heidi’s diverse background draws on skills learned over time in her various roles as a dental assistant, dental laboratory technician and a registered dental hygienist.   Heidi prides herself in staying current with the latest dental treatments and technology to provide you with the personalized treatment you deserve.

Heidi feels that one of the best parts of working in a smaller family practice is that it provides an opportunity to really get to know our patients as individuals, families and even multiple generations of families.  Having worked at larger offices where this type of patient/provider connection is not always possible, she takes pride in and values the relationships that she establishes every day.

Heidi currently lives in Baraboo. Outside of the office, Heidi enjoys camping, swimming, kayaking, and is learning how to fish. Heidi also enjoys throwing darts, watching the Packers, and trying new supper clubs throughout the state.


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Katie, R.D.H.

A 2003 graduate of MATC-Madison, Katie has honed her skills over the years, gaining a great deal of her experience at Karas Dental where she began working in 2006.   Katie first started working with our patients as a temporary hygienist in 2012.  We were lucky enough to have her join our caring team as a full-time hygienist in June 2015.  Katie’s gentle, yet thorough approach ensures that even the most apprehensive patients are comfortable and feel ‘at ease.’  A firm believer in professional growth, Katie prides herself in staying current with the latest dental treatments and technology. Katie has completed her certifications in Laser assisted Periodontal Therapies and Administration of Nitrous Oxide.

Katie loves the family feel of our practice and working with a team whose goal is to provide exceptional dental care to every patient.  She believes that our focus on education helps our patients to better understand the importance of daily home care and the direct connection between home care and our overall health.

Katie currently resides in Reedsburg with her dogs, Timber the Boxer and Rocky the French Bulldog. In her spare time, she enjoys baking, reading, shopping, traveling and spending time with her friends and family.


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Krystle, R.D.H.

Krystle started her dental career in 2017 with an administrative role at First Choice Dental.  With regular exposure to the clinical side of dentistry, her interests and desire to work with patients quickly transitioned her from a desk into an operatory.   A 2019 graduate from Madison College, Krystle started her hygiene career at Eagleview Dental in Prairie du Sac.  She joined our office in 2020 and has been a welcomed addition by both patients and peers since that time. 

Krystle views each day as an opportunity to utilize her skills to provide exceptional dental care that creates a trustworthy relationship with the patient’s she treats.  She brings her best every time she is in the operatory and is constantly looking for ways to enhance her abilities.  Krystle has completed her certifications in Laser assisted Periodontal Therapies and Administration of Nitrous Oxide at this time and looks forward to earning additional certifications in the future.

Krystle and her husband, Travis, currently reside in Reedsburg with their son, Davis, and their rescue dog, Ace.  A lifelong dancer, Krystle is passionate about all forms of dance.  She also enjoys activities that make for a good workout, hiking around the natural reserves in our area and reading works of fiction or pieces that promote self-development.  In her “spare time” you can also find Krystle hosting her podcast (Pivot Ball Change), playing a game of Sheepshead and cheering on the Packers whenever they play!

Dental Assistants

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Coty joined our practice in January of 2001. She came to our office with dental experience from her work in the U.S. Army, where she received her certification as a dental technician. From 2001 until 2005 she assisted Dr. Konen and when we moved to the newer office location here on 3rd street, she primarily assisted Dr. Ganshert.  Assuming a universal assisting roll, she has provided chairside assistance to many doctors in our practice over the years.  Her favorite part about working in our office is the relationships that she has been able to develop over the years with both patients and colleges. She enjoys coming along side anxious patients and loves to help restore patient’s ability to smile. Her loyalty, dependability, reliability, in-depth knowledge of the office and her outgoing, positive attitude all contribute to the professional environment of our office.

When not at work, you can find her helping her husband with the many needs of their family farm. Coty and her husband Steve have one son, Joseph and two daughters, Evelyn and Edith. They recently acquired a fur baby, a mini goldendoodle named Sophie.  Her most frequent other home is at church, where teaches Sunday School, sings and makes meals for people in need. She loves to bake treats and spoil her nephews and nieces who she is blessed to see whenever she can!


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Andrea has been working with the team at Downtown Family Dental of Baraboo since January 2011. A 2007 graduate from Pima Medical Institute in Colorado Springs, CO, Andrea helps ensure a comfortable dental visit for our patients. Andrea loves her job and takes pride in continually providing the highest level of patient care possible. Beyond that, she enjoys getting to know our patients on a personal level and enabling them to achieve a comfortable dental experience. She loves learning from our experienced staff and appreciates the opportunity to gain valuable knowledge and skills that will help her in the field of dentistry.

Andrea was born and bred in Wisconsin, grew up in the Sauk County area, and attended Sauk Prairie High School. In her spare time, she enjoys reading, cooking, gardening, camping and kayaking. She also enjoys spending time with her friends and family, which consists of her daughters Aimee and Ruby, and their three orange cats, Armani, Honeybun, and Mikee.


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Bobbie joined our team in October 2015.  With over 28 years of experience in the dental industry, she brings a great deal of knowledge and skill sets to help assist both our patients and Doctor.

Staying current in the latest procedures and technologies remains a priority for Bobbie.  Each year she attends continuing education courses to keep her at the ‘top of her game’ and she uses the learned information to better educate our patients about the importance of oral health.   She attained her CEREC design proficiency certification in 2008 and today, with years of design experience under her belt, Bobbie acts as our office’s lead CEREC assistant.  Bobbie feels that some of the best parts about working at our practice are being valued, working as an entire team, being patient goal oriented, the variety of patient care that we offer and being able to help patients feel more confident about their smiles. 

Bobbie and her husband, Jim, live in Elroy with their rescue dog. She also enjoys being mom to three grown sons and a German Shephard grandson. Family time is very important to Bobbie. In her free time she also enjoys UTVing, reading, gardening, cooking, collecting old cookbooks, and traveling.

Administrative Staff

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Ryan, Business Manager

A native of Madison, WI, Ryan joined our team in November 2009. He earned his degree in English and Communications from the University of Wisconsin – Madison.  With over 20 years of experience in business and financial management, Ryan brings a high level of professionalism to our practice, handling everything from accounting and budgeting to implementing a fair mission and vision for our practice. He wears many hats in our office including: billing and financial coordinator, treatment coordinator, scheduling coordinator, insurance coordinator, team developments trainer, e-services coordinator, marketing liaison and HR administrator. 

Ryan feels that the best part about working in our practice is having the opportunity to interact and work with great patients.  He enjoys helping people achieve their oral health goals and seeing their smile once they’ve achieved them. It touches his heart to see patients smile when they finish their treatment and feel as happy about how they look on the outside as they feel on the inside. He is proud of the work that he does and how he does it.

Ryan moved to Prairie du Sac with his family in 2006. His family consists of his wife, Amanda, daughter, Maddie, and Siamese cat, Cocoa.  In his time away from the office Ryan enjoys hobbies as varied as biking, running, golf, cooking, reading, studying for a sommelier certification, traveling and spending time with his friends and family.


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Becky joined our team in November 2021 and has quickly become an integral part of the administrative team.  She earned her associate’s degree in accounting from MATC in 2002.  With over 20 years of customer service, several years of health care know-how under her belt and a focus on accuracy, Becky is prepared to help make your experience at the front office is as stress free as possible.  From scheduling, to billing, and all of the things in between, Becky is ready to provide the assistance needed make your visit a success! 

Becky feels that the one of the best parts about working in our practice is interacting with the great patients who partner with us for their dental needs.  She enjoys hearing people share their positive experience about ‘going to the dentist’ and seeing patients smile after their appointments are complete.

A native of Baraboo, Becky enjoys the feel of our ‘small town’ community and seeing how it has developed in her time here.   She currently lives with her 10-year-old Teddy Bear dog, Ellie, and the two often enjoy playful afternoons in the yard.  In her time away from the office Becky can be found hitting bullseyes for her team in a competitive dart league, camping with family, relaxing with her friends and watching the Badgers, Brewers or Packers play.